In episode 72 of How To Matter, I discuss the disconnect between reality and our expectations for people, organizations, and circumstances. The article below serves as the handout for the episode. The tip in this podcast explores the truth that seeing is not necessarily believing, what we see is sometimes not what we get.
“What we see depends mainly on what we look for.” — John Lubbock
Don’t start projects or activities before understanding what is expected. This may seem obvious but far more often than you might think, people rush into things before clearly understanding the expected outcome. Usually, unsatisfactory outcomes aren’t because of sub-standard work. People do what they do reasonably well. The problem is that they didn’t do exactly what needed done to get the right outcome. The issue isn’t with doing things right. It is with doing the right things.