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The materials included here represent a useful sample of the available literature related to the content of the book and more generally to the various areas covered in the text. Many other people have significantly added to my thinking and understanding of human services agencies, organizations, the human factors associated with agency Management, and to the incorporating environment within which human services agencies develop and function. The readings included here reflect the range and flavor of that insight and research. I appreciate the contributions the various scholars and practitioners have made to this field of study and to my professional development and growth. I hope you find their work equally useful and challenging. Brown,
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