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DISCUSSION

As I mentioned earlier, the committee meeting is more of an animated cartoon than a serious deliberation. The problem is this. Any meeting and the behavior of the participants take on importance in proportion to the purpose of the meeting and the topics discussed. The perceived status of the participants is also an element. If important people are meeting to discuss important things, the meeting is important. For you, this conditioned perception has to stop. There are ample opportunities for players to drive you up the wall at any meeting from trivial to critical, from mundane to the summit.

Looking at the FFSI committee meeting is instructive. While doing this, it helps to supplement that examination with parallels to what may be more familiar situations. This is in no way intended to diminish the importance of the committee meeting.

Committee players who are into “Not Me” have to stay away from positions of responsibility or circumstances where they might be expected to have a strong opinion. Their game plan calls for tagging onto the plans and decisions of others and riding them to power and influence. They are very good coattail riders.

“It may be that we might want possibly to consider” is a classic in the archives of behavior that can drive you up the wall. The attempt is to introduce “Not Me” as a recognized method. Mark Brown not only manages to introduce the idea, he gave the members an example of the method. If anyone objects, Mark can simply say, “As you could tell, I was a little uncomfortable bringing it up. I told someone back home I would at least raise the idea. I told him I was not sure it would fly.”

Suppose another committee member says, “I like the idea. Some of my best friends are what you might call the “Not Me” type.”

Mark can then say, “It may be worth considering after all. I know a Not Me type or so myself.” If a third member says, “I think the idea stinks.” Mark can then say, “I see the two of you have some thoughts about this. I will appreciate the opportunity to listen to your discussion.”

At that point, Mark sits back to listen, waffling back and forth a little, depending on who seems to be winning the debate. If one debater comes away a clear winner, Mark joins the victor. He tries to placate the loser with, “I would like to go along with you on this one. I am a little inclined away from your position. We’ll get together on the next one, though.”

Instead of the committee in the illustration, suppose Mark Brown is in a sales meeting at the insurance agency where he works. Dean Tylor approaches Mark for support for a plan to pitch a new policy to a company in town. Dean presses for support and gets what he thinks is Mark’s commitment. At the sales meeting, the boss leans a little away from Dean and toward another salesman. The moment of truth has arrived.

Dean asks, “What do you think Mark? We would all value your thoughts, especially given your experience in the community.”

Sorry Dean, kiss that deal goodbye. Never think a player like Mark does not know which side of the fence to sit on.

Mark takes a long, thoughtful breath and says, “I could come down on either side of this one. I am not saying I couldn’t be persuaded.”

Steve from the illustration is not a piker in the “Not Me” department either. Notice how he and Mark from the above insurance example could be twins. In the illustration, Steve says, ” . . . it is easy to see both sides. . . . I am not saying I could not be persuaded.” Along with some question about what it is he is not saying, what he is saying is similarly unclear. The key to Steve’s success as a player is that he does not say anything. He leaves things open for any decision, including no decision. He can wait until a decision comes along and then use that one, acting as if it were his position all along. In the meantime, he appears to be an active participant in the decision process.

Put Steve in a different context. The City Commission is meeting. Steve is the chairman. A member of the audience joins the Commission’s discussion in violation of the rules. Steve tries to get the intruder to stay out of the discussion.

The speaker says, “What kind of town is this where a common citizen cannot talk? Are you telling me I cannot have a say in the government of my city?”

It is easy to imagine Steve’s saying, “I would never say anything like that. It is only that there may be a better place and time for this. It is still important that the Commission hears the views of everyone who wants to talk. I am only saying there is a time and place for things like this. There is a lot on our agenda tonight. It is always important to keep an open mind, though. I want you to know I’m ready to talk with anyone, anywhere, at any time. I hope this clarifies things for us here tonight.”

The odds are about 80/20 that the intruder sits down and stays quiet. Most people are polite. Steve is counting on it. If the citizen gets pushy, Steve is counting on another member of the Commission – any other member – to help him deal with the problem. He lets someone else argue with the common citizen. Steve says, “Just Not Me.”

In the illustration, Sharon shows the fuzzy boundary between “Not Me” players and the apple polishers. “I’m going to hang with Brad on this one, unless someone has a better idea.” In one short sentence, she manages to cozy up to Brad. She disclaims any responsibility for the idea. Additionally, she puts everyone on notice that she will jump ship if a better or safer opportunity comes along. Sharon is in a great position to polish the first apple presenting itself to her. For the true aficionado, Sharon uses a very strong mix of techniques.

Put Sharon in a different setting, and the full power of her play comes to the forefront. Keep in mind the extra touch. Sharon is chronically cheerful and usually down right perky. She shows enthusiasm in endless supply for almost anything and virtually never gets upset unless it is to her advantage. She is a very skilled committee player.

Sharon is at the final meeting of the selection committee where the new chairman of the English Department will be chosen. There are three finalists for the position. Each has two supporters on the seven member committee. Sharon is in the position to cast the determining vote: not an inviable place for a committee player.

Sharon has the full attention of the other six members. They are waiting for her to vote. With a smile and even more energy in her voice, she says, “This is super! This is what the process is all about, isn’t it? What we have here are three fine candidates, any one of whom will serve this great institution admirably. It is a banner day for us. The important thing is for us to all be happy with the decision we make. Being happy with our choice is the most important part of what we are all about. What I am going to do right here and now is set aside any selfish interests or motivations. I make this commitment to each of you. I commit myself to staying here as long as it takes for us to make a choice that is comfortable for all. Can we do this? Can we each commit to hang in there for the good of our school and for our students?”

If a committee member says, “Get off it, Sharon. It’s your turn to vote, so vote.” Sharon takes on a shocked and hurt expression and says, “You disappoint me. I cannot believe you want to sacrifice the department and our students just to save a little time by rushing a decision as important as this.”

It makes no difference what happens next. Sharon has moved the issue at hand away from selecting a new chairman to matters of school spirit and loyalty. It reduces to who cares the most and Sharon wins hands down.

The players in the illustration modeled an additional method worth noting. Along with the Not Me players and apple polishers, the committee on methods gives a glimpse at some “poor me” techniques. The key to “poor me” success comes through getting others to feel sorry for or excuse the player. Let it suffice to highlight an example from the committee.

“Not me, I would like to help; but I have some stuff here I had to bring along to work on. . . . You know how it goes.” The socially correct response is, “Sure, I know how it goes.” Ted, from Ohio, is counting on people giving him this response. The result is that the committee excuses him from helping.

Suppose some social incompetent says, “I don’t know how it goes at all. It just looks like you’re trying to get out of helping. You are no busier than the rest of us.” Speaking up probably feels good but does not work. Ted simply says, “Good for you. It’s nice everyone doesn’t have to go through this. I hope you keep your charmed life. A dog should not have to work this hard. Maybe I will have a small reprieve and have time the next time you need some help. I always like to pitch in when I can.”

Ted’s maneuver speaks for itself.


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(6

“Keep your fears to yourself, but share your inspiration with others.” — Robert Louis Stevenson

Stevenson’s advice sounds like wise council but isn’t. He would have benefited from Thomas Jefferson’s observation, “Honesty is the first chapter in the book of wisdom.” Sir Walter Scott’s caution would have also been helpful, “Oh, what a tangled web we weave, when first we practice to deceive!” The suggestion, either explicit or implied, that intentional dishonesty is appropriate or correct is silly and – well – dishonest.

“Inspiration” is the product of one’s creative thinking and work, a sudden intuition about a situation or problem. It pops into reality partially or fully formed, without supporting analysis or carefully considered explanation. Assuming that the “fears” Stevenson suggested that you keep to yourself are associated with the inspiration you share with others, the problem is this. The inspiration is the “I think” part of the sudden intuition. The fears you aren’t sharing are the “I feel” part. Stevenson suggests that you share the “I think” part but not the “I feel” part. That seems to promote a “half truth” as the way to go.

Suppose instead that Stevenson didn’t intend that the “fears” and “inspiration” were associated. Your fears relate to X and your inspiration relates to Y, with X and Y being unrelated. You should share your inspiration about Y but not your fears about X. The advice would still be debatable but trivial. He is merely counseling people to share their inspirations with others but keep their unrelated fears to themselves. That would make concurrently sharing, “I have discovered a cure for cancer but am deathly afraid of snakes,” inappropriate. Is that profound advice or did you, perhaps, already know that?

No, Stevenson advised that you share your inspirations but not your related fears. That makes his advice unacceptable. People need and are entitled to the full truth, not half truth. It also makes what you share more credible. This is especially true for leaders. People want to know what you think, want you to share your vision, your inspiration. They also need to know what you fear, what the risk is for you and for them. Go with the whole truth, inspiration, fears, and all.

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PROGRAM OUTCOME MEASURES:

The Adoption and Safe Families Act of 1997 establishes, unequivocally, that our national goals for children in the child welfare system are safety, permanence, and well being.

(A) ENSURE THAT CHILDREN ARE SAFE:

Children will live in stable homes where LCCS services will help to safeguard them from abuse or neglect.

1.   Abuse and neglect incidents rated as emergencies will result in a face-to-face contact with the child within one hour of receipt of referral…

SYSTEM FOR ANALYSIS:

mso-list:l12 level1 lfo85;tab-stops:-1.0in list .5in’>

· Variable: Timeliness of face-to-face contacts with children (Ideal direction = increase timeliness)

mso-list:l12 level1 lfo85;tab-stops:-1.0in list .5in’>

· Operational definition: Initiation of face-to-face contacts with children in incidents involving abuse and neglect allegations will occur in a timely fashion (Defined as one hour in emergencies.)

mso-list:l12 level1 lfo85;tab-stops:-1.0in list .5in’>

· Measures: Face-to-face contacts with children within one hour in abuse and neglect emergencies….

mso-list:l12 level1 lfo85;tab-stops:-1.0in list .5in’>

· Baseline: Face-to face contacts with children within the designated timelines as a proportion of total cases of each type for the year 2000

mso-list:l12 level1 lfo85;tab-stops:-1.0in list .5in’>

· Charting period: Monthly with month and cumulative percentages for baseline year and current year

mso-list:l12 level1 lfo85;tab-stops:-1.0in list .5in’>

· Data source: Develop a tracking system using data found on “Investigations and Assessments” form; “Intake Routing Slip.”

mso-list:l12 level1 lfo85;tab-stops:-1.0in list .5in’>

· Status: Item 1. is currently tracked monthly. The Direct Service Manager to communicate time expectations and data collection requirements to Intake and Protective Service staff.

(5)  Dispositions of intake cases will be completed within thirty days of receipt of referral.

SYSTEM FOR ANALYSIS:

mso-list:l29 level1 lfo86;tab-stops:-1.0in list .5in’>

· Variable: Length of time to complete dispositions (Ideal direction = decrease)

mso-list:l29 level1 lfo86;tab-stops:-1.0in list .5in’>

· Operational definition: Completing an intake investigation of alleged abuse or neglect and assigning the appropriate finding(s)

mso-list:l29 level1 lfo86;tab-stops:-1.0in list .5in’>

· Measures: The number of dispositions completed in thirty days or less

mso-list:l29 level1 lfo86;tab-stops:-1.0in list .5in’>

· Baseline: Of the total number of dispositions completed, the number and percentage that were completed in less than thirty-one days during 2000

mso-list:l29 level1 lfo86;tab-stops:-1.0in list .5in’>

· Charting period: Monthly with month and cumulative percentage for baseline year and current year

mso-list:l29 level1 lfo86;tab-stops:-1.0in list .5in’>

· Data source: Central Registry form–parts A and B; Investigation and Assessments Form

mso-list:l29 level1 lfo86;tab-stops:-1.0in list .5in’>

· Status: A data collection system and a computer-generated report will be developed

6.   Recidivism (defined as cases with new/repeat reports of abuse/neglect) will be reduced.

7.   An investigation, including face-to-face contact with children, will be made in all instances where an additional complaint is received about a family.

SYSTEM FOR ANALYSIS: (6-7)

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Variable: Recidivism (Ideal direction = decrease)

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Operational definition: Receiving a repeat complaint of abuse/neglect about cases known to the agency within the last two years

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Measures: Recidivation of:

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Number of cases of abuse

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Number of cases of neglect

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Number of initial face-to-face contacts with children when additional complaints are received on a family

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Baseline: Additional complaints of abuse/neglect received and intake investigations completed as a proportion of all cases served and closed in the previous two-year period

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Charting period: Quarterly with quarter and cumulative percentages for the baseline year and current year

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Data source: Develop a tracking system to identify cases already known to the agency

mso-list:l61 level1 lfo87;tab-stops:-1.0in list .5in’>

· Status: A data collection system and computer-generated report will be developed….

10.  Caseworkers will have the training and screening tools necessary to provide an appropriate referral to LCCS Alcohol and Drug program or Behavioral Health Services within the first two weeks a case is open.

SYSTEM FOR ANALYSIS: (10)

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Variable: Referral within two weeks of case opening:

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Operational definition: Through use of screening tools, staff will recognize the need for early intervention in drug and alcohol and mental health problems and make appropriate referrals.

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Measures:

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Number of staff trained

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Referrals made for these services by staff trained in use of tools

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Elapsed time between case opening and referral to program

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Appropriateness of referral

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Baseline: The number of referrals made to each program within the first two weeks of opening a case as a proportion of all referrals made to each program

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Charting period: Quarterly with quarter and cumulative percentages for baseline year and current year

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Data source: Tracking system to be developed

mso-list:l63 level1 lfo88;tab-stops:-1.0in list .5in’>

· Status: Specific training in Alcohol, Drug, and Behavioral Health Services will be developed and delivered to existing and subsequently hired staff. A data collection system and computer-generated report will be developed….

(B) ENSURE THAT CHILDREN HAVE PERMANENCE:

Children will return to their own homes or be placed in homes where adoption or legal guardianship will result.

1.   Home Study Assessments (relative, adoptive, foster) will be completed within ninety (90) working days of assignment.

SYSTEM FOR ANALYSIS:

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Variable: Timely (within 90 work days) completion of home studies (Ideal direction=decrease)

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Operational definition: The length of time elapsed between the assignment to the worker and the time information is gathered, visits are made, the decision is made to approve or deny, and all paperwork is completed.

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Measures:

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Length of time to complete relative home study

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Length of time to complete adoptive home study

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Length of time to complete foster home study

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Baseline: Home studies completed in 90 days as a proportion of total home studies assigned

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Charting period: Quarterly with quarterly and cumulative percentages for baseline year and current year

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Data source: Tracking method to be developed

mso-list:l56 level1 lfo89;tab-stops:-1.0in list .5in’>

· Status: A data collection system and computer-generated report will be developed….

4.   Service to children in their own homes will be completed within twelve months of the initial referral.

SYSTEM FOR ANALYSIS:

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Variable: In-home protective intervention cases closed in less than twelve months (Ideal direction=increase)

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Operational definition: Services by LCCS workers resulting in sufficient progress to close the case will have been completed in less than one year

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Measures:

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Decrease in risk on the “Risk Assessment” tool

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Compliance with or completion of the Case Plan objectives

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Baseline: In-home cases closed within one year as a proportion of all in-home cases open one year

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Charting period: Monthly with month and cumulative percentages for baseline year and current year

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Data source: Tracking method to be developed–”Risk Assessment” tool; “Case Plan” objectives; “Status Change” slip

mso-list:l117 level1 lfo90;tab-stops:-1.0in list .5in’>

· Status: A data collection system and computer-generated report will be developed….

(C) PROMOTE THE WELL-BEING OF CHILDREN

Children will live in homes that promote their health, happiness, and success. (These measures will be developed further.)

1.   First Graders in the Elyria School System who are in the custody of LCCS will be successfully promoted to Grade Two.

2.   Fourth Graders in the Elyria School System who are in the custody of LCCS will pass the Fourth Grade Proficiency Test.

SYSTEM FOR ANALYSIS:

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Variable: Academic success (Ideal direction=increase).

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Operational definition: Children in the target group will succeed academically during the present school year

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Measures:

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· First graders in the target group who are promoted to grade two

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Fourth graders in the target group who pass the fourth grade proficiency test

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Baseline: Children who succeed as a proportion of all children within the group, both First Graders and Fourth Graders

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Charting period: At the end of each grading period

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Data source: proficiency tests, report cards

mso-list:l49 level1 lfo91;tab-stops:-1.0in list .5in’>

· Status: A computer-generated report will be devised. (Over the three years of the plan, the target group will be expanded, based on progress with the original group.)….

(D) SUPPORT MEASURES:

Support measures provide the framework for the Program Outcome Measures and supplement the major outcome measures presented above. These measures also support renewal of Accreditation.

1.   Implement a data-driven management information system by the end of 2002 which will position the agency to be in compliance with revised Council on Accreditation standards. (An internal self-evaluation using the revised COA standards concluded that the agency would not be able to comply with those standards in 2003 without significant internal data capacity development and staff training in the data and fact-based management areas. The agency also wants to develop compliance with the standards associated with the Ohio Award for Excellence and must move ahead in these areas for that purpose. For more information, go to the Malcolm Baldrige National Quality Award site at www.quality.nist.gov and follow the links to state awards, including Ohio’s.)

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Develop a comprehensive listing of data elements, identifying their source document and the person responsible for producing the source document.

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Establish and maintain systems for collection and retrieval of, at a minimum, the following data:

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· A client profile of the agency caseload including client gender, age, race/ethnicity, religion, language, and household income

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Individual client progress, program effectiveness, and organizational performance with accompanying reports

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· For each service, a system of analysis of revenues and actual service delivery costs on a per case and/or per unit of service basis

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Fiscal, statistical and service data for annual reports

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· After an individual needs assessment, track all training for staff and foster parents

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· All personnel changes (address, vacation usage, salary, sick time, etc.) across all systems

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Staff turnover and the length of time positions remain vacant for the purpose of analyzing operational effectiveness and efficiency, monitoring trends, reflecting current experiences and documenting changes in costs

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Develop and maintain the capacity to relate services provided on an aggregate basis to quality outcomes.

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Conduct a workload analysis which includes complete job responsibilities, the service population’s assessed needs and strengths, and service volume including current and new clients and referrals.

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Document in the activity log the caseworker’s activities which address safety, permanence, and well-being of the child being served.

mso-list:l22 level1 lfo92;tab-stops:-1.0in list .5in’>

· Position the Behavioral Services Programs (Independent Living, Mental Health, Drug and Alcohol Services) for accreditation by the Council on Accreditation by determining the data needs and participating in development of the requisite data collection system.

2.   Programs and services of LCCS will develop a short-term plan that supports the agency’s long-term goals, responds to feedback from all quality improvement activities, and permits a flexible response to changing conditions and needs.

The agency Ombudsman/designee will initiate a response to community complaints and concerns within twenty-four hours of receiving them….

(E) INTERNAL GRANT PROCESS:

As a part of Strategic Plan 2001-2003, a financial grant program is being made available to provide agency personnel the opportunity to apply for funding for a project of their own initiative. The following are guidelines for project development:

mso-list:l17 level1 lfo94;tab-stops:-1.0in list .5in’>

· Grants of a maximum of $25,000 will be made available for a project of one year’s duration with no provision for further funding.

mso-list:l17 level1 lfo94;tab-stops:-1.0in list .5in’>

· Individual employees or groups of employees may submit a proposal.

mso-list:l17 level1 lfo94;tab-stops:-1.0in list .5in’>

· Persons not employed by the agency may participate as long as the agency employee is responsible for the grant accountability and reporting.

mso-list:l17 level1 lfo94;tab-stops:-1.0in list .5in’>

· Grant activity must increase child safety, permanence, or well being, or increase staff effectiveness or job satisfaction.

mso-list:l17 level1 lfo94;tab-stops:-1.0in list .5in’>

· Grants cannot be used to the personal or financial benefit of employees beyond increasing individual job effectiveness.

mso-list:l17 level1 lfo94;tab-stops:-1.0in list .5in’>

· Grants cannot be used to hire additional agency staff, but can be used to contract for services from other agencies or individuals.

mso-list:l17 level1 lfo94;tab-stops:-1.0in list .5in’>

· Agency staff time used for the grant will be charged as a cost against the grant. Those monies can then be used by the supervisor losing staff time to contract for temporary staff to replace lost staff time.

All grant proposals must contain a description of the project, project personnel, project budget, and a system for measuring the achievement of the project’s outcomes. The following outline is required:

mso-list:l115 level1 lfo95;tab-stops:-1.0in list .5in’>

· Variables: Include measurable variables which will indicate achievement of the outcomes.

mso-list:l115 level1 lfo95;tab-stops:-1.0in list .5in’>

· Operational definition: Define the project parameters which limit or describe the variables.

mso-list:l115 level1 lfo95;tab-stops:-1.0in list .5in’>

· Measures: Indicate the way(s) in which the outcomes are to be measured.

mso-list:l115 level1 lfo95;tab-stops:-1.0in list .5in’>

· Baseline: Establish a starting point to measure progress in meeting the outcomes.

mso-list:l115 level1 lfo95;tab-stops:-1.0in list .5in’>

· Charting period: Identify the time frame in which the data is to be collected, analyzed and reported.

mso-list:l115 level1 lfo95;tab-stops:-1.0in list .5in’>

· Data source: Identify the source documents from which the data is to be collected to measure the outcomes.

Grant proposals will be submitted to the Special Services Manager who will in turn prepare and distribute them to the Policy and Program Committee of the Board, who will serve as the reviewers for the grant process. (If you would like to know more about the strategic plan or any aspect of it, feel free to contact SusanDeppisch@ChildrenServices.org.)

Filed under: This & That

Success Train || Children Services || Continuum 21

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